A – Z Campus Services

African-Caribbean Students’ Association (ACSA) aims to increase cultural awareness and community unity. They regularly host events, potlucks, meet & greets, a regular BIPOC cultural showcase, and run advocacy campaigns. 

  • Instagram: @uvicacsa

All-Gender Washrooms are available in many buildings across campus. Check out the interactive map of all-gender washrooms on campus, complete with single-stall or multi-stall listing, and free menstrual product availability. 

Anti-Violence Project strives to provide anti-oppressive and sex-positive services, advocacy and action on-campus and off to people of all genders, in partnership and collaboration, in order to address and resist gender-based and all forms of violence.

Audio Visual & Media Services rents equipment such as projectors, PA systems, dongles, transcription machines and video equipment, and also provides classroom technology demonstrations and tutorials.

Bus (Public Transit)

  • Bus routes and times are available by phone (250-382-6161) or online (bctransit.com/victoria)
  • The bus schedule is seasonal. Expect route changes in early January, April and September.

Campus Alone is a UVic program initiated and provided by Campus Security Services and is available to all members of the campus community who work or study on campus during the quiet hours of evenings, weekends, holidays, etc.

Individuals concerned for their personal safety while working/studying alone at night may telephone Campus Security Services at 250-721-7599 and provide the following information:

  • Your name, an exact location and phone number in the building if you will be working in an office or a personal cell phone number.
  • An estimated time of departure. If this changes, you must advise us.
  • Your mode of travel and, if applicable, a vehicle description and location where you’ve parked your vehicle.
  • Call us at 250-721-7599 just prior to your departure.

If they do not receive your call advising of your departure, a Security Officer will follow up and check on you.

Campus Bike Centre is the hub for all things cycling on campus. Here are just some of the programs that they run:


Campus Security Services
is open 24/7 and provides a safe haven at any time, coordinates personal safety and crime and sexual assault prevention programs such as SafeWalk and Campus Alone. Security also handles on-campus parking permits and ride share programs.

  • Emergency Line: 250-721-7599
  • Non-Emergency: 250-721-6683
  • Personal Safety Coordinator: 250-721-8981
  • Campus Security Services also maintains 15 Direct Dial phones around campus that connect directly to their Dispatcher. The locations of these phones is available here: https://www.uvic.ca/security/home/direct/index.php.


Centre for Academic Communication
provides support in the areas of academic writing, reading, and speaking, as well as understanding academic expectations, including academic integrity standards at UVic. 

They host regular workshops on dissertation writing and publication, and run a blog with writing tips, resources, and advice. You can find them on the first floor of the library.


Centre for Accessible Learning (CAL)
works with students and faculty to promote educational accessibility, and provide support for students with disabilities, chronic health conditions, ADHD, mental health issues and long-term recurring physical or sensory disabilities. Services include academic accommodations, sign language interpretation, note-taking, and more.


CFUV 101.9FM
is your campus and community radio station. They are also always looking for volunteers so if you have an interest in radio, we heartily encourage you to contact them.


Child Care
is available through UVic Child Care Services for UVic community members. Space is limited, but they maintain a waitlist.


Child Care Bursary
was created by the GSS to help students with children cover their childcare costs. Application forms are available at Student Awards and Financial Aid between August 15 to October 15 (the application deadline)


Cinecenta
is the student-run on campus movie theatre.


Clubs
, there are over 150 different athletic, cultural/international, general interest, religious, and political clubs active on campus. These clubs are funded in part by the GSS and graduate students are able to participate freely.


Computer Help Desk
provides information and advice to members of the university for most campus computing resources. They can also help with computing equipment repairs and network problems.


Computer Labs
are available around campus.


Co-op and Career Services
can support you to build a career you love. From career exploration guidance to work search support, plus workshops and networking events, we’ve got you covered. We can also help you decide if co-op (paid, hands-on work experience related to your degree) is right for you. Learn more at uvic.ca/coopandcareer or email coopinfo@uvic.ca

For Indigenous Co-op opportunities where you can find culturally relevant work experience, reach out to the Indigenous Co-op and Career Coordinator at indigicoopcoord@uvic.ca or find more information here: https://www.uvic.ca/services/indigenous/students/co-op/index.php

Centre for Outreach Education (CORE) is a multidisciplinary centre dedicated to filling unmet needs in the community, and to provide services to children and youth who need help the most, at no cost. For grad students who are parents, CORE provides education to children between K – grade 8 who are experiencing academic challenges or who are learning English.


Counselling Services
offers free professional, confidential, inclusive support to currently registered UVic students.

  • Single session walk-ins are available on Mondays, Wednesdays and Fridays. Morning sessions occur between 9:00am-12:00pm and are booked at 8:30am; afternoon session occur between 1:00pm-4:00pm and are booked at 12:30pm.
  • Single session walk-ins are booked on a first-come, first-served basis and fill up quickly. It is recommended, therefore, that you arrive early.
  • More information can be found on their website: https://www.uvic.ca/services/counselling/
  • If you need immediate assistance, please call the Vancouver Island Crisis Line: 1-888-494-3888


CUPE 4163
represents TAs, sessional lecturers, second language instructors, residence life works, and cultural assistance at UVic. As a graduate student at UVic, this is your union.


Equity and Human Rights Office
(EQHR) is a resource for all UVic community members, providing education, information, assistance and advice in aid of building and supporting an inclusive campus. They offer workshops on equity and inclusion and, when issues and concerns arise, assist community members and help guide them through the range of available resolution options.


Financial Aid
— the Student Awards and Financial Aid (SAFA) office can provide you with information including: federal and provincial student loan programs, bursaries, scholarships, budgeting, work study positions, emergency funds and debt counselling.


First Peoples House 
(FPH), found on the north side of the quad, serves as a cultural, social, and academic centre for Indigenous students, providing a safe and welcoming space for building community. Visitors are always welcome, entering with a good mind and a good heart in honour of the teachings from these territories.


Food Bank & Free Store
offer all UVic students the opportunity to get emergency grocery staples and free household items. All of their services are confidential.


Gender Empowerment Centre
(GEM) is a collectively run drop-in centre open to all self-identified women, non-binary, and gender non-conforming students and community members. The GEM Centre provides a space to organize, network, access resources, study, and relax. They are committed to anti-oppressive education and activism and provide workshops and events on topics ranging from sexual health to harm reduction. The Centre houses a resource library for public use and provides free menstrual, safer sex, and harm reduction supplies, as well as free pregnancy tests and access to emergency contraceptives. 


Global Community 
provides opportunities and creates space for international and domestic students, staff, and faculty to celebrate diversity, share perspectives, foster intercultural connections, and cultivate an inclusive and globally-minded campus community. Global Community hosts many events and activities throughout the year, and runs the Conversations Partners and Mentorship programs, both of which provide students with opportunities to make new friends on campus and gain volunteer experience. Sign up for their newsletter to stay connected! 

HARDLaw is a group of drug users, harm reduction workers and allies who came together as a community at UVic Law because we noticed there were serious gaps in our education around drug policy and the role of law in perpetuating the contaminated drug supply. As a group, our goals are to build community, fill gaps in our education, and help build more caring and equitable systems, institutions, laws and policies for people who use drugs and the communities around them. We host teach-ins on drug-policy related issues, community events, overdose trainings, and have a harm reduction locker within the Law Building (location TBD for the 24/25 school year). 


Harm Reduction Centre 
(HRC) provides UVic students with harm reduction education, plus safer substance use and safer sex supplies. Free supplies available at the HRC include those for safer injection, drug injection prep, safer snorting, safer smoking, external and internal condoms, lubricant, syringes, rubber gloves, sharps containers, Fentanyl testing strips, and Naloxone kits. These supplies can be requested anonymously. Free Naloxone kits are also available at the Campus Pharmacy and at the Wellness Centre. 


Health and Medical Services
available on campus:

  • The Student Wellness Centre offers primary care (with a doctor or nurse) to UVic students. Call 250-721-8563 for more info on drop-in and booked appointments. For more information, visit https://www.uvic.ca/student-wellness/book-an-appointment/index.php
  • Campus Pharmacy, located in the SUB, can provide both over-the-counter and prescription medication. They also have two exits for privacy. They are open Mon-Fri from 9-5, and are available to call at 250-721-3400
  • BC Nurses Hotline at 811 (also available using VRS or TTY for the deaf and hard of hearing) provides 24/7 medical advice.
  • Interactive Map of Campus Medical Services: https://tinyurl.com/UVicHealthMap


Human Research Ethics Board
(HREB) ensures that research conducted at UVic involving human participants or human biological materials meets the ethical standards required by Canadian universities and national regulatory bodies. Their staff can provide research ethics advice, education, and up-to-date regulatory information.


Indigenous Academic and Community Engagement
(IACE) offers leadership and coordination in support of UVic’s numerous Indigenous services for students, staff, and faculty. This is the umbrella under which Indigenous counselling, Indigenous Co-op, financial aid, and academic support for Indigenous students are run. IACE also offers a number of programs and events to build connection and community across campus. IACE can also help you connect with Elders in Residence, through the Cultural Protocol Liaison.

  • Website: https://www.uvic.ca/services/indigenous/index.php
  • Contact email for Coordinator of Indigenous Student Support: iaceiss@uvic.ca
  • Contact email for Cultural Protocol Liaison: iacecpl@uvic.ca
  • If you are looking for support and information related to Truth and Reconciliation and the ongoing harms of colonialism on Indigenous peoples and communities across Turtle Island, please reach out to IACE at iaceadm@uvic.ca or 250-472-4913. We encourage all members of the UVic community to learn more about Canada’s history and the ways in which cultural genocide continues to this day. The Indian Residential Schools Crisis Line (1-866-925-4419) is available 24/7 for anyone wishing to seek support in relation to the ongoing trauma and impact of that system.


International Centre for Students (ICS)
is a centralized resource providing international services, information, programs, and supports for students. ICS services support students from pre-arrival and throughout their time at UVic.  These include immigration and settlement advising, socio-cultural programs, and student exchange opportunities.  ICS works with the campus community to celebrate diversity and cultivate an inclusive and globally-minded campus. For international students seeking study permits or work authorizations, ICS will be your point of contact.


Learning and Teaching Support and Innovation
(LTSI) offers training and support for lab assistants, markers, research assistants, teaching assistants, sessionals, and faculty. They offer multiple certificate programs to improve your teaching skills, including the TA Conferences in September and January, and host a wealth of tech and grading guides on their website. If you’re interested in improving your teaching skills, consider signing up for their Instructional Skills Workshop (ISW), or if you’re a PhD student, the Learning and Teaching in Higher Education (LATHE) program.

  • Website: https://teachanywhere.uvic.ca/


Law Centre
provides advice, assistance and representation to clients in the Capital Region District who cannot afford a lawyer.


Lost and Found
at UVic is run through Campus Security. Found property may be viewed at their office between 8:00am and 4:30pm, Monday through Friday.

Multifaith Services fosters community, offer religious and spiritual support, and provides spiritual care for the UVic community. They offer mindfulness and meditation, prayer, weekly activities, retreats, and workshops on a variety of topics, including grief support, zen meditation, and interfaith dialogue. Their spiritual care team includes Anglican, Bahà’í, Baptist, Buddhist, Catholic, Christian Science, Jewish, Lutheran, Muslim, Presbyterian, Unitarian and United representatives.


Native Student Union
(NSU) is a a collective run by and for Indigenous students at UVic. The NSU runs events, programs, manages a student space with services, and provides advocacy for Indigenous students here on campus. Their website outlines the programs they run, upcoming events, and includes resources and supports for new Indigenous students, as well as a learning and resource list for settlers.


Office of the Ombudsperson
is an independent, impartial, and confidential for graduate students, undergraduates, and other members of the UVic community. They can help resolve student problems or disputes fairly, and can help coach you in constructive ways of raising an issue, help you understand your rights and responsibilities, aid in understanding university policy as it applies to your situation, facilitate communication between parties, assist in the use of appeal procedures, and more.


Parking
at UVic is administered through Campus Security Services.


SAFEWALK
is a service provided by Campus Security Services, which is available to members of the University Community 24 hours a day, 7 days a week. Security will escort you from building to building, building to vehicle, and vice versa within the boundaries of the campus, including Ian Stewart Complex.

  • To request SAFEWALK call 250-721-7599 or use one of the 15 Direct Dial Phones located around campus.


Showers
— whether you ride your bike to campus or just get nervous before big exams, it is always helpful to know that there are showers and change rooms available. They can be found in the following locations:

  • Bob Wright Centre A121
  • Cornett Building A150
  • David Turpin Building A220
  • Engineering and Computer Science Building 174, 179
  • Engineering Lab Wing B112
  • First Peoples House 117
  • Health and Wellness Building 221
  • CARSA
  • McKinnon Gym (MCK)


Society for Students with a Disability 
(SSD) is an advocacy group which promotes

the full participation and inclusion of undergraduate & graduate students who self-identify as having one or more disabilities at UVic. The SSD aims to reduce barriers in the social, emotional, and educational domains of student life. The SSD runs events, advocates, and offers a bookable respite room — a place to work alone or decompress in a quiet space.


Student ID Cards (OneCard)
is the official UVic identification card and allows access to many campus services.

  • For a full list of all things that the OneCard allows you to access, please see this website: https://www.uvic.ca/onecard/
  • To obtain your first OneCard (or a replacement), visit the OneCard Office on the main floor of the Jamie Cassels Centre.


Students of Colour Collective
(SOCC) advocates on behalf of all students of colour by initiating a progressive, anti-racist mandate. They exist to create space that fosters community building, and facilitates networking and gatherings for self-identified BIPOC folks. Their work centres on awareness, art, education, action, advocacy, and support. Every student of colour at UVic is encouraged and welcome to get in touch and find out how to get involved. Active allies and accomplices are also encouraged to reach out.


Student Union Building (SUB)
is home to a variety of student services including CFUV, the Martlet newspaper, and Cinecenta, and most clubs and student-run organizations and supports, including GEM, the Peer Support Centre, SOCC, and the SSD.

Supervision Policy, is set by the Faculty of Graduate Studies and outlines the responsibilities of each member of the supervisory relationship (graduate faculty, students, graduate advisors, and graduate secretaries).

Check out the policy to review the responsibilities of the Academic Supervisor, Supervisory Committee, Dean of the Faculty Graduate studies, and those of the graduate student, including policies and procedures in cases of alleged non-compliance with these guidelines.


SupportConnect 
is a free, confidential mental health support service available to UVic students. Get connected with qualified counsellors, consultants, and life coaches anytime, anywhere. Available 24/7 by phone and online. Video and in-person options are also available. When you connect with them, you can make a request for an Indigenous counsellor, or make other requests regarding the experiences/expertise of the counsellor you’d like to connect with.


University Governance
, the University of Victoria is governed by two bodies – the Board of Governors (BOG) and the Senate. Graduate student are also subject to rules imposed by the Faculty of Graduate Studies and their home departments. For more information on participating (e.g. seeking an elected seat), please email gssgov@uvic.ca.

UVic Pride Collective advocates for 2sLGBTQIA+ folks at UVic and in the broader community. In collaboration with GEM, the Collective hosts volunteer-run Community Circles to support a wide array of student and community demographics (including 2SLGBTQIA+, gender-diverse, BIPOC, and disabled students). Facilitators are student volunteers who self-identify with their circle and undergo training to best uphold the Community Circles and Safer Spaces policies.

Pride Collective also runs a chest binder program as part of their gender-affirming programming. A selection of chest binders are free to take for any community member who cannot obtain one safely, cannot afford one, or otherwise needs/wants one. Binders are kept in the Collective’s gender-neutral washroom. Size guides, measuring tips, mirror, and other care and safety instructions are provided.


University of Victoria Students’ Society (UVSS)
represents undergraduate students on campus and operates the SUB.


Vancouver Island Crisis Line
offers 24-hour crisis line service and provides short-term nonjudgmental emotional, support, crisis intervention, information, and resources.


Vancouver Island Public Interest Research Group (VIPIRG)
combines community-based research on emerging social and environmental issues with education, advocacy and action for positive change. VIPIRG also employs University of Victoria undergraduate and graduate students, and accepts student volunteers interested in assisting in a research assistant capacity.