Every year, from September 1 to mid-October, the insurance plan goes into a period of blackout, during which no claims can be submitted to Pacific Blue Cross. Insurance coverage is retroactive to September 1 once the blackout is over.

The GSS will inform members when the blackout is ended and when they can start submitting claims to Pacific Blue Cross through the GSS e-bulletin. You may sign up for GSS e-bulletins here.

Keep your receipts for any expense normally covered under the insurance plan and made between September 1 and the end of the blackout. These claims can be submitted at the end of the blackout period.

There is no blackout in January.