Every year, from September 1 to roughly mid-October, the insurance plan goes into a period of blackout, during which no claims can be submitted to Pacific Blue Cross. Insurance coverage is retroactive to September 1 once the blackout is over.

The GSS will inform members when the blackout is ended and when they can start submitting claims to Pacific Blue Cross. You may sign up for GSS e-bulletins here.

Keep your receipts for any expense covered under the insurance plan and made between September 1 and the end of the blackout.

There is no blackout in January.